Welcome to West Michigan Family Health
We are glad you have chosen us for your family’s health care needs. As family physicians we care for men, women, and children of all ages. We provide care for you when you are sick and work hard to keep you healthy. If a referral is needed for further evaluation and treatment, we work closely with specialists that we know and trust.
Open Access Care
On any given day, we are able to schedule same day appointments. It is very important to us that we are able to provide same day care for injured or sick patients. This allows us to provide better care because you are able to see a provider from your doctor’s team with your medical records readily available. If you need a same day appointment we encourage you to call early in the day.
Please bring your insurance information to each visit. Payment is expected at the time of service unless prior arrangements have been made. There is a $10 statement fee for any co-pay that is not paid at the time of service. You may pay with cash, check, money order, Visa or Mastercard. Health insurance is a contract between you and your carrier. It is important that you understand the coverage that it provides. WMFH participates with most health plans and will courtesy bill all others. If you do not have any insurance coverage, we offer payment plans for established patients.
Twenty-Four Hour Coverage
A doctor is available twenty-four hours a day, every day of the year. We encourage you to address routine questions during office hours. We also utilize an answering service for after-hours emergencies. If this service is used excessively or inappropriately a $15 charge per call will be assessed.
No Show Policy
We require a 24 hour notice for appointment cancellation. Timely cancellations allow us to accommodate other patients’ needs. There is a $50 fee for missed appointments. If there are three “no shows” the patient and family will be discharged from the practice.